Due to concerns surrounding COVID-19 and in line with federal, state and local guidance and recommendations, Marion Utilities will be closing its Customer Service lobby and the lobby at the Transfer Station effective Monday, March 23, until further notice. However, the Utility will remain open for business. Customers are encouraged to use their drive-thru, their kiosk and also their online payment system at www.marionutilities.com during this time.
Customers visiting the Transfer Station will be asked to pay using a credit or debit card over the phone. Those who want to pay by cash or check will need to make their payment at the drive-thru.
The health and safety of the residents of Marion and the employees at Marion Utilities is of utmost importance, and we appreciate your patience as we navigate this situation.
Along with the City of Marion Administration and other community leaders, Marion Utilities continues to monitor the COVID-19 pandemic daily and will do their best to protect citizens while keeping essential services available. The Utility has suspended termination of service due to non-payment, and solid waste pick-up services will continue to operate as usual.
If you have any questions or concerns, please feel free to contact the Customer Service office during regular business hours at 765-664-2391, option 3.
